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- ...complaints promptly and follow up personally to ensure satisfaction. Administrative & Post-Stay: Maintain accurate records in the CRM tool and provide daily recaps of guest interactions. Coordinate departure logistics and maintain guest connections during the...
- ...Kitchen Wellness Maintenance) to fulfill special guest requests and excursions. Entering detailed VIP notes and guest insights into the CRM tool. Supporting other resort departments during periods when the villas are not occupied. Qualifications : What We Are...
- ...technical website problems and policy questions with efficiency and empathy. You must accurately document all interactions in the CRM system and strive for high levels of customer satisfaction and quality. While prior customer service experience is a plus it is not...