We are looking for an ambitious Technical Writer for a project for our international client.

What’s it like working with us:

What are your future colleagues like? We like to think of ourselves as reliable team players. Someone you can count on to be honest, respectful and who strives to be an expert in his field. Your surrounding? The atmosphere is relaxed and we have an office we share with no one. Just Pontis. Also, no open space. We love The Doors! If you don’t like working in the office however, no problemo, you can work from home. We measure performance, not the time you spend sitting, making typing and clicking sounds.

The client is an integrated payment product and technology provider, mainly focused on Automotive OEMs and Mobility services. The focus of the project is on delivering an end-to-end integrated payment platform that covers the entire payment flow. As a Technical Writer, you will build relationships and collaborate across the organization to deliver developer first documentation for payment solutions by describing APIs and SDKs (Web and Mobile). Because of data protection regulations you can work only from specific countries. Please apply only if you are located in Croatia or Bosnia and Herzegovina.

Sounds interesting? Find out more!

What you’ll be doing:

Document new products, features, APIs and SDKs
Document standards, guidelines, and best practices for engineers
Organize and curate documentation and make it easily discoverable
Improve and maintain internal team created content through curation and training
Work with payment experts and software engineers, QAs, developer facing technical content consisting of guides, specifications, and product details document product offerings related to our developer first API offering

What we are looking for in a Technical Writer is:

Experience in Technical Writing
4+ years of experience in the IT industry
Strong experience with technology principles, including RESTful APIs, Swagger, Postman, SDKs (Web and Mobile), authentication, programming languages and version control
Experience with structured authoring tools and content management systems e.g. TYPO3, Docusaurus
Familiarity with technical writing standards and style guides
Excellent written and verbal communication skills in English

It would be cool if you also have, but it’s not necessary:

Bachelor's Degree in computer science or equivalent
Experience and technical knowledge of mobile development iOS or Android
Experience writing about backend languages like Ruby, Go, Python, PHP, Node, Java or C#
Experience in the payments industry for print or online consumption
Experience creating automated documentation tools
Experience with large information architecture projects
Experience working with a team of technical writers
Experience with writing documentation in Markup
Knowledge of tools for editing images and diagrams
Experience with writing publicly facing documentation for developers

A little bit about us

Pontis Technology is an IT service company based in Zagreb, Croatia founded in 2022. We love to have fun, but we’re not joking around when it comes to your software.

Besides developing and improving software solutions for companies and public institutions, we also help build digital products for modern companies and scale their teams, whether they're a startup or an established enterprise. We are here for the full cycle of software development thanks to our teams of front-end and back-end Engineers, DevOps Engineers, QA testers, Data Engineers and Project managers.

Some of our current clients include a UK-based social sports platform, Teva Pharmaceuticals, OTP bank, a leader in the German automotive industry and the award-winning production company Light Film International.

In September 2023 we opened Pontis Technology d.o.o. in Bosnia & Herzegovina, in Sarajevo. If you decide to work in-office, you will have access to our parking space, as it is reserved for Pontis employees. It goes without saying that we have both healthy and less healthy snacks and beverages in our kitchen. We especially love spring and summer as you can enjoy them on our rooftop terrace. The budget for your learning and development is all set so there’ll be plenty of opportunities for growth. These are just some of our perks, you can check the rest on our careers site.

Technical Writer (m/f)