APM Terminals

Rijeka Gateway d.o.o. (RGW), a joint venture between A.P.Moller-Maersk Group throug APM Terminals and ENNA Group through ENNA Logic, is reaching the final stage of the big project: building the high-tech Rijeka Gateway Terminal.

We've worked hard to make it happen, and soon we'll start running the new container terminal. Our main goal now is to make sure everything runs smoothly when we kick off operations. Come join us as we get ready to bring top-notch terminal services to Rijeka, benefiting our shareholders and the whole area.

This key position is overall accountable for:

Manage all terminal operations during a shift in accordance with plans within the parameters of customer requirements, management direction and safe working practices to achieve agreed levels of productivity and customer service by optimum utilization of recourses.
Ensure that all personnel within the shift work efficiently to meet Terminal goals, including the external suppliers and serve as primary informational contact for all members of the organization during vessel port call.

Principal accountabilities:

Manage, motivate and instruct all operational team members, set priorities and structure tasks and goals.
Provide effective organisation and control of all terminal operations during designated shift periods, in order to meet planned objectives and deputize Execution Manager.
Coordinate and monitor terminal planning and operations to ensure vessels meet sailing or berthing deadlines and ensure proactive action on any foreseen issues.
Liaise with engineering department shift management to maximise equipment availability and effectiveness.
Is responsible for efficient allocation of all shift operational staff and the cost-effective utilisation of equipment resources to match the operational requirements of the terminal.
Ensure that recognised safe working practices are utilised for all terminal operations and maintain effective implementation of safety policies and procedures.
Provide first line of response for emergency situations and damage assessments.
Provide terminal presence by maintaining significant visibility checks all quay side and yard activities continuously throughout shift and prepare operational reports as required by management.
Ensure quay crane idle time is minimal to enable continuous and smooth operations.
Assist in the development of staff to ensure they perform at efficient and effective levels by monitoring performances taking appropriate action to reach full potential.
Contribute to “on the job” training of supervisory staff and undertake other duties within capabilities as required by senior management.
Liaise with the Customer Services Manager to continually review, identify and recommend improved operating procedures and systems where required.
Provide first line of response for emergency situations and assessments.
Ensure that daily activities contribute to the achievement of operational results.
Contribute to the improvement of existing methodologies, processes and measurements when executing duties ongoingly.
Comply with the company’s HSSE regulations, policies, and practices.
Execute other tasks assigned from time to time by management or immediate supervisor related to the development or execution of the business of the company.

Work/Business contacts and authority:

Maintain and enhance relationships and goodwill with departments and customers. Advising, appraising, assisting, conferring and counselling with these on terminal issues and initiatives.
Brief Execution Manager daily or as required and advise on status of current operations, future operations and analysis of past operations.
Coordinate Planning section activities with Vessel / Berth Supervisor by personal and radio contact.
Daily personal and/or telephone contact with Engineering management to communicate and receive equipment status information.
Regular telephone, fax and personal contact with shipping line/vessel agency representatives to exchange operational information.
As required has contact via telephone and/or radio with Customs, Port Authority and Pilots regarding vessel, convoy movements and on any issues affecting ongoing operations.

Reporting and Scope:

The position reports to Execution Manager.
Geographical Scope: Rijeka, Croatia.
The position will work in shifts in organized rosters 24/7.

Critical Qualifications/Skills/Experience:

Experience :

Require at least 7 years of strong supervisory experience in a container terminal operations environment, or similar, related industry. Previous experience as a foreman, supervisor, superintendent or other similar position would be expected as a natural progression to this position.
Is thoroughly familiar with the strict implementation of international standards of safe working practices within marine, stevedoring and terminal operations.
Is conversant with the International Maritime Organisation (IMO) regulations for the on-board segregation of hazardous cargoes and storage within a terminal area.
Advanced computer skills with a sound understanding of modern terminal planning and control systems.
Require an in-depth, comprehensive understanding of container terminal operations, especially vessel cargo logistics, hazardous cargo, break-bulk and special cargo handling requirements and equipment.
Provide leadership and ensure cooperation and support from employees and contractors in all areas of terminal operations to achieve operational objectives of the business using a teamwork approach.

Skills :

Lean Knowledge and Leadership
Problem Solving mindset
Conflict Management
Communication
Coaching
Fluent in Croatian and good understanding of English.
Advanced computer skills with a sound understanding of modern terminal planning and control systems.

Education

University degree in Operations Management, Logistics, Business Administration or related relevant professional qualification.

If you have been reading so far, we are glad to see you are interested. If you see yourself in this role and are keen to be part of the unique and globally significant project, we look forward to hearing from you!

Our recruitment process:

If your profile matches the job requirements, our recruiter will get in touch to share more about the role and get to know you better. If successful, you will discuss the role with the Line Manager in detail. Every candidate will receive feedback. #LI-DNI

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Operations Shift Manager