Receptionist posao

 ...A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Night Receptionist, you will provide night-hour... 

 ...extension or take messages if the recipient is not available.  Perform side duties as assigned by Guest Relations Manager or Senior Receptionist. Minimum experience and qualification requirements for position: Must adhere to specific scheduled work hours, yet be... 

Quality Standard * Knows all of the quality standards which apply to their job and how to carry them out Passenger Profile * Has a broad understanding of the main passenger preferences by nationality and can use that knowledge to enhance their service IT Systems...

Responsible for answering the emergency telephone line and taking appropriate, immediate action. Handle guest requests in an effective way by taking ownership of the request then following-up until the matter is finalized to the guest’s satisfaction. Fully familiar...

 ...to be balanced daily. Receipts are to be submitted to the Night Auditor for processing. Shortages are the responsibility of the Receptionist. • Process guest credit-card vouchers for eventual settlement of their voyage account. • Ensure that all guest complaints received...