About the Opportunity

Join our client, a global leader in customer experience solutions, supporting international users across digital platforms. This role offers a structured entry into an international environment, combining stability with long-term career development in a fast-growing industry.

You will work in a dynamic, multicultural setting where communication, problem-solving, and customer impact are at the core of daily operations.

Location: Athens, Greece (On-site | Remote possibility later)
Type: Full-time | Permanent
Schedule: Mon–Sun | 08:00–19:00 (Rotational)
Languages: Croatian (C1–C2) + English (B2+)

Apply; Send your CV to: can.dinler@cbtalents.org

What You'll Do

Handle customer inquiries via phone, email, and chat
Resolve account, service, and technical-related issues
Deliver efficient, high-quality customer support
Ensure customer satisfaction and timely resolution

Requirements

Croatian (C1–C2) and English (B2+)
Strong communication and problem-solving skills
Customer-focused mindset

Eligibility:

EU Citizenship or Full Market Access residence permit

Compensation

Monthly: €1,200 gross + performance bonus
Annual: €16,800 – €18,500 gross (14 salaries + bonus potential)

Benefits

14 salaries (including Easter & holiday bonuses)
Performance bonus
Private health & life insurance
25 days annual leave
€50/month meal voucher
Permanent contract (40h/week)

Work Model & Relocation

On-site initially
Remote option may be considered based on performance
3 weeks hotel accommodation
Up to €300 relocation support (reimbursement)
Legal support with hiring process

Why This Role Stands Out

Stable international role with structured onboarding
Competitive package aligned with Greek market
Opportunity to transition into flexible work model
Strong foundation for long-term CX or international career paths

This role is ideal for candidates seeking international exposure with stability — top performers will position themselves quickly for internal growth and more flexible work models...

Croatian-Speaking Customer Support Agent | Athens