What youll be doing in this role:

Deliver high-quality wellness and spa treatments (massage facials body treatments and other therapies based on certification and experience)
Conduct professional consultations and tailor treatments to individual guest needs
Maintain exceptional hygiene cleanliness and treatment room standards
Educate guests on treatments wellness benefits and follow-up care
Keep accurate guest treatment records
Stay informed about wellness trends techniques and products
Collaborate with the wellness team to create a calm professional and welcoming environment
Welcome acknowledge and assist all guests entering or contacting the wellness area
Book modify and manage wellness appointments accurately
Explain treatments services facilities packages and promotions clearly and confidently
Promote and upsell treatments wellness programs and retail products
Handle guest questions and concerns professionally and courteously
Use wellness booking systems and basic office tools efficiently
Support daily spa opening and closing

Qualifications :

Were looking for someone who is:

Experience and certification in massage therapy is required; additional wellness therapy experience and certifications (facial body treatments yoga sound healing fitness or related disciplines) are considered a strong advantage.
Some experience in reception or wellness administration booking systems or guest communication
Excellent guest service and communication skills
Team-oriented adaptable and comfortable working in a small wellness environment
Professional organized independent in work proactive
Proficient in English; additional languages are an advantage
Comfortable using basic computer systems (booking software Word Excel)

Additional Information :

What can you expect

Competitive salary
Service charge
Provided accommodation in the city of Stari Grad
Meal in the staff canteen
Mediation on finding your winter engagement in other Relais & Chateaux properties in Europe or outside of Europe as well as in some of our other partner hotels
Opportunity to work in a multicultural and dynamic environment of the 5 * hotel
Personal and professional progress

Remote Work :

Employment Type :

Full-time

Wellness Therapist Receptionist