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- ...Croatian and English Assist customers with booking-related inquiries and service requests Handle questions, updates, and general support through approved channels Ensure accurate documentation of customer interactions Follow internal procedures,...
- ...Responsibilities Provide customer support through phone email and chat Assist customers with bookings account issues and general inquiries Follow internal processes and escalate cases when needed Deliver service with empathy accuracy and professionalism...
- ...Support customers via phone email and chat in Croatian and English Assist with bookings payments cancellations and general inquiries Deliver accurate solutions with empathy and professionalism Escalate complex issues to internal teams Help...
- ...incremental marketing opportunities ranging from partnerships, third-party sites and CVBs. Articulates campaign performance regularly to General Manager, Sales + Revenue Management leaders and Ownership. Leads a team of marketing professionals to execute strategies....
- General daily cleaning, one deep clean project a week. (Cleaning out refrigerator, organizing a closet, etc.)