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- ...Sunday 08:00-19:00 Responsibilities Provide customer support through phone email and chat Assist customers with bookings account issues and general inquiries Follow internal processes and escalate cases when needed Deliver service with empathy...
- ...customer inquiries across phone, chat, and email, almost exclusively in Croatian . This involves assisting travelers with new bookings , processing changes (such as cancellations or itinerary adjustments), and expertly resolving issues related to payments, technical...