Senior Office Specialist

We are looking for a Senior Office Specialist to support the Office with excellent service and administrative assistance, and to represent the company as the first point of contact for visitors, guests, incoming calls, deliveries, suppliers, etc. If you are looking to give your career a real boost with a global leader in digital transformation, EPAM is the perfect choice. If you’d like to learn more about this position and project, apply now.

The position is on-site only at our office in Zagreb.

Cover the Office Reception & Main Phone during office hours Monday to Friday Welcome visitors in a friendly and polite manner, offer and provide refreshments Answer and receive phone calls and deal efficiently with external and internal inquiries and escalate messages effectively General Administration: Create documents, photocopy; prepare, bind, and distribute reports, prepare presentations, file Mail management: distribute incoming mail to the respective staff, organize Local and Global courier shipments Responsibility for the management of meeting rooms, ensure proper appearance always Monitor costs of the office Work closely with our accounts and payment teams, track invoices, process for payment, obtain approvals as required and follow up on payments Maintain the condition of the office/equipment and arrange for necessary repairs Arrange service with suppliers as needed and manage vendor relationships, ensure the most cost-effective contracts are in place Initial office orientation for all the new starters, ensure all new starters have all work equipment and induction support as requested by the line manager Provide a safe and pleasant, user-friendly, organized, and clean office environment Previous office management experience required Excellent written and spoken English and Croatian, and a good telephone manner Excellent time management and organizational skills Ability to work independently and as part of a team Fully proficient in all Microsoft Office programs (including Word, Excel & Outlook); competent users of the internet Ability to prioritize a busy schedule whilst maintaining excellent attention to detail Excellent communication and interpersonal skills with the ability to liaise with people at all levels Have an entrepreneurial spirit and be forthcoming with different ideas Resilient, resourceful, and punctual Positive, proactive attitude in identifying issues at the earliest opportunity and in responding to internal and external client queries Able to share learning or enable process improvement Discretion when supporting activities and handling sensitive data