Human Resources Assistant
Touch Support
Human Resources Assistant
Entry level
Full-time, remote work
We're looking for an enthusiastic, curious, and motivated person to join our team. No previous experience is required - we'll provide the training and support you need to grow. If you're eager to learn, bring positive energy, and build a career in HR, send us your application. We can't wait to chat!
Who are we?
Hands on Server Support is a Croatian BPO (Business Process Outsourcing) company partnering with the US-based company Touch Support. As an international team of 350+ people, we help businesses deliver exceptional support and operations - and we're still growing.
This is a fully remote position, and we'll provide all the equipment you need to work comfortably from home.
For that reason, we are accepting applications from anywhere in Croatia!
Duties and responsibilities:
- Implementing HR policies and procedures and actively participating in their design
- Assisting with daily operations of the HR department
- Answering employee questions and resolving issues related to HR policies and procedures
- Actively keeping track of sick leaves and vacation balance
- Carrying out the onboarding and offboarding process with employees
- Designing and implementing company initiatives (company events, organizational culture)
- Taking care of the office management tasks and duties
- Compiling and preparing data for statistical reporting
- Performing miscellaneous job-related duties as assigned
- HR administration part:
- collection, processing, and preparation of data for salary calculation
- updating information related to the employee’s legal status
- administrative work keeping records in accordance with work processes
- responsibility for keeping the confidentiality of personal, family, and business status of all employees, in accordance with human resources procedures
Requirements:
- Bachelor’s degree in Social Sciences, Economics, or any other HR-related field
- Excellent communication skills in the English language, both written and verbal
- Sharp attention to detail and strong organizational skills
- Proactive mindset and the drive to implement new ideas and to constantly improve the processes you work on
- Ability to identify problems, collect data, and make reasonable recommendations based on fact-finding
What we offer:
- Indefinite-term employment contract
- The experience of working in a fast-growing company
- A young and friendly international team
- Continuous learning and professional growth
If you want to learn more about the company, please visit our website at .
Please submit your application in English. Applications submitted in any other language will not be considered.
Our interviewing process is conducted online.