Cabin Steward Marella

Essential duties and responsibilities

Operational

• Maintain cleanliness of specified guest cabins in an area assigned by Chief Housekeeper.

• Maintain cleanliness of corridors and lockers in area surrounding assigned cabins.

• Escort guests to their cabin on embarkation day, carry hand baggage for them, and explain cabin amenities and layout.

• Assist with luggage delivery to guest cabins on embarkation day.

• Greet guests in assigned section on the first evening, and explain cabin services provided, duty hours, and other services available.

• Provide personal assistance to all guests in a friendly and helpful manner

• Collect and return guests’ personal laundry and bill, showing charges that will appear on guest folio account.

• Restock mini-bar in each cabin as necessary and submit charges that will appear on guest folio.

• Replenish all amenities in cabin, including but not limited to drinking glasses, stationary, ice, etc.

• Replace/replenish linen in guests’ cabins on a daily basis.

• Following proper exchange procedures for linens in ship’s laundry.

• Report and follow up on maintenance issues including but not limited to defective equipment, fixtures, and replenishing supplies.

• Handle and operate equipment safely in assigned section, including vacuum cleaner and steward/stewardess cart.

• Clean guest cabins and bathrooms twice a day.

• Collect used trays, dishes, cutlery, glasses, etc. from guest cabins and corridors in assigned area.

• Deliver used dining items to designated washing area.

• Meet or exceed company standards of personal appearance and hygiene.

• Maintain cleanliness of uniform at all times.

• Possess knowledge and comply with Shipsan, the European sanitation program, and the United States Public Health rules and regulations pertaining to assigned work.

• Respond correctly to guest questions regarding ship’s schedule, itinerary, ports of call, and onboard services when encountering guests in public areas or cabins.

• Follow supervisor’s instructions regarding present responsibilities, or any new duties assigned.

Training & Development

• Attend all meetings, training activities or classes related to assigned position as required.

Financial

• N/A

Safety Responsibilities

• Maintain a safe and sanitary environment for all guests and crew members.

• Follow proper procedures and instructions at all times to prevent damage of any kind to ship or company property.

• Use PPE (Personal Protective Equipment) at all times as per company policy.

• Know and comply with Shipsan, the European sanitation program, and United States Public Health
Rules and Regulations pertaining to assigned working area.

• Participate in safety drills as required.

• Comply with Marella Cruises’ Safety and Pollution Prevention Program

• Comply with Marella Cruises’ Operating Procedures Resources.

Other Duties and Responsibilities (Other duties may be assigned)

• As assigned

Minimum experience and qualification requirements for position:

• Ability to effectively speak English and communicate with guests and supervisors
• Must adhere to specific scheduled work hours, yet be flexible if circumstances require it.
• Three years experience as a chambermaid/housekeeper in an upscale hotel or cruise ship
• High school diploma or international equivalent

Contract length: 8months

Salary: 1154$

Necessary documents:

• CV
• Passport or ID card
• Photo

Attached documents:
CABIN STEWARD.pdf