Assistant Chief Housekeeper Marella

Essential Duties and Responsibilities

Operational

• Maintain company standards in assigned housekeeping area.

• Fill in for the Chief Housekeeper if necessary.

• Supervise the day-to-day cleaning and maintenance of assigned area.

• Inspects all designated areas, ensuring guest satisfaction.

• Ensure that his/her subordinates follow their schedules and produce the required tasks as per job
descriptions and management instructions.

• Ensure that assigned crew are well groomed and in proper uniform when reporting for duty.

• Meet new employees and explains the ship rules and regulations and onboard routines.

• Explain duties and job descriptions to new department members.

• Notify the Chief Housekeeper of any cases of disciplinary problems or poor performance.

• Conduct scheduled training to assigned crew with emphasis to their job specifications and techniques.

• Maintain and ensure Shipsan, the European sanitation program, and the United States Public Health rules and regulations are followed within the Housekeeping department.

• Coach and evaluate subordinates.

• Requisition materials needed for the operation of assigned area of the operation.

• Maintain an inventory, and control all housekeeping consumables in assigned area.

• Possess knowledge of ship events and schedules in order to accurately respond to guest questions.

• Handle guest special requests and complaints and advises to the Chief Housekeeper.

• Schedule and update in port manning, duty schedules, Integrated Pest Management, inventories and sanitation logs.

• Oversee the loading and unloading luggage operation.

• Manage the ‘escorting’ team for embarking guests.

• Coordinates with Chief Housekeeper for the pre-orders and delivery of all Special Packages/Orders.

• Possess a thorough understanding of how Time and Attendance operates and is familiar with the contracts, work schedule hours/week and supporting documentation

Training & Development

• Attend all meetings, training activities or classes related to assigned position as required.

Financial

• N/A

Safety Responsibilities

• Maintain a safe and sanitary environment for all guests and crew members.

• Follow proper procedures and instructions at all times to prevent damage of any kind to ship or company property.

• Know and comply with Shipsan, the European sanitation program, and United States Public Health rules and regulations pertaining to assigned working area.

• Participate in safety drills as required.

• Comply with Marella Cruise Safety and Pollution Prevention Program

• Comply with Marella Cruise Operating Procedures Resources.

Other Duties and Responsibilities

• As assigned

Minimum experience and qualification requirements for position:

• Fluent in written and spoken English
• Must be able to communicate effectively with the senior management
• Ability to lead and make decisions
• Good administrative skills
• Experienced in coaching subordinates
• Must be cost and quality conscious
• Must adhere to specific scheduled work hours, yet be flexible if circumstances require it
• Work with international team members
• Perform assigned duties under pressure (time constraints)

Contract length: 6 months

Salary: 2000$

Necessary documents:

• CV
• Passport or ID card
• Photo

Attached documents:
Assistant Chief Housekeeper.pdf